Bayside Community Garden Policies 2021

Welcome to the The Bayside Community Garden

The Bayside Community Garden (BCG) is a project of the Bayside Neighborhood Association (BNA), a 501(c)(3) non profit advocating for the West Bayside neighborhood, which is bounded by Marginal Way, Forest Ave, Congress Street, and Franklin Street. The BCG is located at 78 Chestnut Street on a privately owned parcel that has been temporarily made available for the BNA’s use as a community garden. The mission of the BCG includes increased food security for lower income Bayside residents, especially new Mainers, and Bayside residents are prioritized in renting plots and are put at the top of the waitlist.

As a true community garden all gardeners are expected to participate in maintaining both their own plots and common areas, under direction of the garden coordinator and in accordance with garden policies. Volunteer opportunities range from mowing the grass to serving on the steering committee, and many rewarding tasks in between.

The goal of the garden policies is to ensure the BCG enhances the Bayside neighborhood and provides a well-managed and inviting green space for all who use and visit it.

Planting Schedule

June 1 – Plots must be cleared and initial planting completed.
June 15 – Planting for first crops must be complete.
July 1 – A plot must show that it has been consistently maintained.
November 1 – All plots must be cleaned out and shut down for winter.

General Polices

Specific garden maintenance schedules and volunteer roles will be determined and assigned by the garden coordinator or operations manager.

  • If a plot appears abandoned by July 1, the fee will be forfeited and the plot will be offered to the next person on the waitlist
  • All plots must be consistently maintained for the remainder of the season and closed down appropriately for the off-season.
  • Common areas including plot perimeters outside of the physical box must be consistently trimmed and maintained as directed by the garden operations manager and garden coordinator.
  • No plantings will be allowed outside of assigned plots.
  • COVID safety protocols must be adhered to as directed by the garden coordinator and will remain in effect as required by the CDC and City of Portland mandates.
  • Any found hypodermic syringes must be disposed of by calling the Oxford Street Shelter neighbor line (207) 482-5214.
  • Be as kind, welcoming, and respectful of each other as you are of the plants you tend 🙂

An Absence of Equity

On January 5, 2021, Portland’s Planning Board fast-tracked approval of a new permanent emergency shelter in Bayside. At first blush a public good, this fourth shelter in a 515 foot radius only worsens long-standing inequity and doubles down on the immoral practice of segregating Maine’s lowest socio-economic sector into a designated 0.2 square mile area. It reinforces the fact that the only option for many people seeking shelter is the highest-crime section of Maine’s largest city. It confirms that Bayside residents and businesses are expected to selflessly shoulder much of Maine’s responsibility for addressing homelessness, no matter the cost.

The mere fact of density isn’t itself the problem. Bayside has suffered from both a perpetual lack of foresight in shelter planning and an unwillingness to learn from the past or even acknowledge the reality of the present. This reactive, piecemeal, rudderless approach to shelters has allowed massive community impacts to go unexamined for decades, un-ironically excused as the unavoidable collateral damage of compassion.

The below charts and graphs demonstrate the lack of equity in distribution of emergency shelters in Maine, Cumberland County, and Portland.

This document visualizes data at three points in time:

  • Baseline“– Capacity up to the prior year
  • Add PS– Includes Preble Street’s new Bayside shelter
  • ”Move OSS” – Shows the situation if Portland succeeds in relocating its Oxford Street Shelter to a more appropriate modern facility that has been sited off peninsula


Accounting for population density does not hide the yeoman’s work that Bayside is doing for the rest of Maine. Adding a new emergency shelter within 1000” of three others made that situation somewhat worse (see blue bar in middle row). But even assuming the OSS move comes together (bottom row) – it’s visibly obvious that Bayside residents will still be the primary good samaritans supporting the state’s homelessness solutions.

Bayside’s Per Capita share of emergency beds is currently:

  • 105 times the City’s number of shelter beds
  • 687 times the County’s number of shelter beds
  • 196 times the State’s number of shelter beds

The middle bullet above particularly demonstrates how the rest of Cumberland County passively relies on Bayside, since roughly a third of Portland shelter guests arrive from other towns in the region. Portland also cares for another third with no direct ties to Maine, such as federal asylum seekers. Many thriving suburban municipalities could clearly afford to do their part, especially since there is a state-level reimbursement program already in place that is supposed to be used to respond to the emergency of homelessness where and when it happens. Instead a “skid row” continues to overwhelm one tiny residential neighborhood, while surrounding communities refuse to pay in, and in some cases actively ban homeless shelters.


Shifting the lens to density of emergency beds per land area, the contrast is so extreme that only a logarithmic scale with units normalized to “emergency beds per 100 square miles” allows all levels to be plotted visibly on the same chart. The rightmost column illustrates that relocating Oxford Street Shelter’s capacity to Riverton would increase the rest of Portland’s share a bit, but barely makes a dent in the super-concentrated quarter mile shelter cluster in Bayside.

Bayside’s per-square-mile share of emergency beds is:

  • 1,575 times the rest of Portland
  • 49,000 times the rest of Cumberland County
  • 83,000 times the rest of Maine


Here is another view that compares % share of Bayside, Portland, Cumberland County, and Maine.

More exhaustive comparison below:

  • Cumberland County provides 39% of Maine’s emergency shelter facilities
  • Portland provides 35% of Maine’s emergency shelter facilities
  • Bayside provides 29% of Maine’s emergency shelter facilities
  • Portland provides 91% of Cumberland County’s emergency shelter facilities
  • Bayside provides 74% of Cumberland County’s emergency shelter facilities
  • Bayside provides 82% of Portland’s emergency shelter facilities
  • All of these are within a 515′ radius, embedded in a poor residential neighborhood
  • Approximately 23% of all Portland police calls for service are in Bayside, and most of those are in the blocks around the shelters

If Portland does move the Oxford Street Shelter off peninsula, Bayside would still continue to provide 16% of all Maine emergency beds, or 215 within less than 0.0006% of Maine’s land mass, inhabited by 0.0002% of Maine’s people, in a neighborhood whose development is vital to Portland’s future.

At the county level, there was at least a recent attempt to help provide some distancing space on county land (still within Portland city limits), but unfortunately the Greater Portland region has not yet succeeded in stepping up to actively participate. The State has contributed to Covid-related safety by funding hotel blocks as shelter during the state of emergency, but pointedly there has been no indication of willingness to materially support Portland’s well researched service center modernization, or provide alternative options.

So, back to equity…

Portland’s Comprehensive Plan embraces the concept of “Equity” – sharing benefits and responsibilities across all the neighborhoods of the city. But despite initiatives like Bayside Boost and expanding emergency shelter zoning almost four years ago, that equity has not been realized. Adding another 40 emergency beds to the current 329 (not including the previous overflow capacity of roughly 150) continues to kick that can down the road. Relocating the Oxford Street Shelter would be a good step, but only a beginning to actual neighborhood balance.

By any measure, at any level, Bayside is propping up the rest of the city, the rest of the county, the rest of the state, and beyond. None of that would matter if this model worked to safely, efficiently, and effectively resolve people’s homelessness with minimal impact on the surrounding community. But it doesn’t. It never has. That’s not right, it’s not sustainable, and it’s definitely not equitable.


Data on location & capacity of emergency beds comes from Portland’s Department of Health and Human Services.

Bayside Emergency SheltersCapacity
• Oxford154
• Family151
• Teen24Previous Baseline329
01/05/21 Approval of new Preble shelter+ 40Bayside Total339
… (If city decommissions Oxford)(– 154)(potential)(215)
Other Portland
• Milestone 41
• Florence House25
• Through These Doors16Other Portland Total 82
… (If city opens Riverton)(+ 200)(potential)(282)
Other Cumberland County
• Tedford (Brunswick)45Other C.C. Total45
Other Maine
(See DHHS list)740Other Maine Total740

Data on population & geography are straight up google-able. Numbers below are from Jan 2021.

Land Area (square miles)PopulationDensity / sq. mi.
• Bayside0.202,68013,400
• Portland7066,600951
• Cumberland County1,200295,000246
• Maine35,0001,344,00038

Bylaws Amendment

A proposed amendment to Section 10, Quorum, of the current Bylaws of the Bayside Neighborhood Association shall be voted on by the Board BNA at the Annual Meeting to be held October 17, 2020.  The proposed amendment is bolded:

10) Quorum 

A majority of the Board of Directors shall constitute a quorum for the transaction of business, but a lesser number may adjourn any meeting from time to time, and the same may be held as adjourned without further notice. When a quorum is present at any meeting a majority of the members of the Board present shall decide any question brought before such meeting. Ex-officio Board members will not be included in the count when determining the number needed for quorum, nor be counted when determining if a quorum is present. 

BNA Opposes New Preble Street Shelters in Bayside

Preble Street hopes to fast-track conversion of Resource Center into new, permanent shelter without notifying neighborhood.

In June 2020 the BNA learned of the plan to convert the Preble Street Resource Center on Portland Street into a new, permanent 40-bed emergency homeless shelter. The goal is to replace a temporary 50-bed shelter set up at the USM Sullivan Gym to allow for social distancing during the COVID-19 pandemic. For over a year Preble Street has also been attempting to site a shelter at 55 Portland Street, a building they purchased for this purpose despite improper zoning, a variety of incompatible covenants, and community concerns.

The Bayside neighborhood is currently home base for three homeless shelters, three overflow shelter sites, many rehab beds and sober houses, and dozens of other social services. This concentration has had tremendous negative impact and defies current understanding of best practices for serving people experiencing homelessness. For many years the BNA has been told there would be “no new shelters in Bayside,” yet these attempts by Preble Street continue.

The BNA categorically opposes siting any additional homeless shelters in the Bayside neighborhood. Below is our July 17, 2020 letter to the Portland City Council. It was approved by an overwhelming majority of the sixteen member board and eighteen community members signed in support.

June 17, 2020

Mayor Snyder and Members of the City Council,

The COVID-19 pandemic has forced shelter providers to do something no one has tried for over twenty years – disperse the ever-increasing number of people languishing in the streets around Preble Street’s resource center and soup kitchen. Spacing people out at other locations has proven successful in controlling the spread of disease amongst those experiencing homelessness. Physical and mental stress and problematic behaviors have been reduced at the distancing shelters. Apparently this is a revelation. Homeless advocates are wondering “Why didn’t we do this years ago?” That’s a very good question.

But what’s going to happen when the temporary USM Sullivan Gym shelter closes in July? Despite all logic, Preble Street wants to build a new shelter on the ruins they left behind at the resource center, that’s what. Maybe they’ll also try again at 55 Portland Street, despite improper zoning and other restrictions. Either way, the lessons of the pandemic are being ignored if not mocked.

The same people who were beginning to recover, to feel their way forward out of the chaos, will be forced back into the same mess of a neighborhood they left – the same stabbings, the same fights, the same drug deals, the same piles of trash, the same stress, the same despair, the same everything. You all know what goes on here; you know nothing has changed in over twenty years except to get worse. In fact despite over 100 people being sheltered elsewhere, police calls for service doubled in the past month or so. The entrenched idea that this is just what homelessness IS will only be validated by a new shelter.

So I will take this opportunity to remind the Council of a few things in regards to Preble Street’s plan:

• The question of shelter density was raised and ultimately tabled by the Planning Board in 2018. One planning board member referred to small shelter zoning as “a solution in search of a problem.” This indicates an unacceptable lack of familiarity with the extreme impact shelter proliferation has had on the Bayside community. No permits of any kind should be granted by the City without thorough review of Preble Street’s operational impacts and refusal to engage in problem-solving with the neighborhood.

• When shelter zoning was expanded in 2018 new, stringent conditional use standards were crafted for emergency shelters in order to best serve clients and minimize community impact. These requirements are prescriptive and not arbitrary. Any new shelter must be specifically designed to accommodate their implementation. To allow an inadequate shelter to open swiftly and permanently, or even temporarily in a potentially permanent location, is antithetical to the Council’s own intentions, contrary to existing ordinances, and invites legal action.

• Siting homeless shelters now requires extreme care, consideration, deliberation, and process, even more so in Bayside. This neighborhood is living proof of what happens when that care is not taken. Using the pandemic as a reason to expedite permits or deny Bayside complete and thorough process is unacceptable and will be challenged. This situation requires more time and care, not less.

• NO other allowable use in any zone would, in anyone’s wildest dreams, be permitted to create anything close to the impacts of the resource center and soup kitchen. These impacts are real, documented, harmful to the community, and the City apparently has no mechanism to address them. Unless and until a means of mitigating the current situation is found there can be no new shelters in Bayside.

• Preble Street has not proven nor taken any reasonable steps to prove its ability to lessen the impacts of its operations, despite full awareness of community concerns and millions of dollars in annual funding. They do not behave as a responsible community partner despite good faith efforts and even pleas on the part of the neighborhood. It is incumbent upon the city to deny expansion of its services and programs and the addition of any shelters in Bayside for any reason, particularly in an emergency situation whose amelioration depends on safe, sanitary and socially distant conditions.

• The current operations of the Preble Street resource center and soup kitchen, and operations of the City’s Oxford Street Shelter prior to winter 2018, clearly qualify as maintenance of a public nuisance. A proven public nuisance is subject to legal action and potentially an injunction and fines. While the City has instituted effective measures to mitigate, insofar as possible at the current location, the impacts of shelter operations, Preble Street has not. Indeed, Preble Street management has referred to measures such as extended hours, bathroom access, and storage for belongings as “duplicative” in light of the City’s efforts.

And perhaps most important:

• The city has devoted tremendous time and resources to the effort to site a modern homeless services center in Riverton. This process, which involved considerable input from Bayside residents, was specifically aimed at reducing negative neighborhood impacts of shelters. Had this service center moved forward at the original Barron Center site in a timely fashion the need for today’s temporary satellite shelters and hotel rooms may have been reduced if not eliminated. If any shelter deserves to be fast-tracked it is this one; if any shelter doesn’t it’s the one being proposed and operated by Preble Street.

Dan Brennan of Maine State Housing said “We simply can’t go back to the way things were… We need a new shelter system. We need a new approach.” Allowing a new shelter in Bayside is the antithesis of a new system. It’s the same old ineffective approach. It is nothing short of unethical to contemplate sending vulnerable people back to an ill-considered, hastily planned shelter in Bayside, a neighborhood where crime, violence, and despair circulate as easily as any virus.

Maine is a big state. Yet an astounding array of social services and shelters have been gerrymandered into a couple blocks in a poor neighborhood that comprises one percent of Portland’s landmass and five percent of its population. Is it any wonder Bayside commands 21% of Portland’s police calls for service? Nothing about that is even remotely okay, or necessary. Making it worse by allowing an independent nonprofit to increase the shelter capacity of Bayside – a nonprofit that has been quoted as saying that it is not responsible for any impacts outside its doors, and barely responsible for those inside – is indefensible.

Now is the time for other neighborhoods, towns, cities and counties to do their part. For the health and safety of both those people experiencing homelessness and those who live and operate businesses in Bayside, this Council, the City of Portland, and the State of Maine have a duty to ensure that new shelters be sited outside of Bayside. It’s time to stop putting broken people in a broken system into the same broken neighborhood and expect different results.

Thank you,
Sarah Michniewicz
President, Bayside Neighborhood Association

Bayside Neighborhood Association Board of Directors

Laura Cannon, Vice President
Colette Bouchard, Secretary
James Hall, Treasurer
Jonathan Bass
Dennis Ferrante
Amy Geren
Sean Kerwin
Alexander Landry
Susan McCloskey
Scott Morrison
Stephanie Scherer
Heidi Souerwine
Robert Sylvain
Deborah Van Hoewyk
Ex Officio: Preble Street (abstained)

18 Community Members Signed in Support


Bayside Community Garden Policy Updates 2020

The Bayside Community Garden (BCG) is a project of the Bayside Neighborhood Association (BNA), a 501(c)(3) non profit advocating for the Bayside neighborhood, which is bounded by Marginal Way, Forest Ave, Congress Street, and Franklin Street. The BCG is located at 78 Chestnut Street on a privately owned parcel that has been temporarily made available for the BNA’s use as a community garden.

The following policies have been put in place for the 2020 gardening season. Gardeners must establish the required roles and plans outlined below to be submitted to the BNA board by April 30, 2020.



Bayside Community Gardeners will establish amongst themselves a management structure that must provide three roles (any of which may be held by the same person):

•An operations manager
•An accountant
•A liaison to the BNA Board

The policies in each area are as follows:


One goal of the BCG has been to create a community green space in the midst of a distressed urban neighborhood. This requires that the BCG present an orderly, attractive appearance to gardeners, neighbors, and passersby. To this end the following policies have been developed:

1) The operations manager will oversee the condition of individual plots, according to the following schedule:

June 1 – Plots must be cleared and initial planting completed.
June 15 – Planting for first crops must be complete.
July 1 – A plot must show that it has been consistently maintained.

•If a plot appears abandoned by July 1, the fee will be forfeited and the plot will be offered to the next person on the waitlist at a reduced fee of $20. If there are no takers or the new gardener does not begin planting by July 14 the plot will be cleared and used by the BNA to grow short-season crops for The Locker Project.

•All plots must be consistently maintained for the remainder of the season and closed down appropriately for the off-season.

2) In consultation with the BNA Board a plan must be established detailing where, if anywhere, growth outside of garden plots will be allowed, and what that growth may include for plant material.

•Any such areas must be limited, well maintained, clearly demarcated, and agreed to by the Board.

3) A maintenance schedule for all areas outside the garden plots must be developed, shared with the BNA Board, and adhered to.

•If necessary the BNA board will, at its discretion, correct any overgrowth or plantings outside of approved areas without consultation.

4) The operations manager will ensure that all gardeners understand and agree to these policies.

5) The original mission of creating this garden included increased food security for lower income Bayside residents, especially new Americans. As such:

•Bayside residents will be given first refusal of newly available plots each season, and be put at the top of the waiting list.


1) The garden accountant will track the balance of plot fees and expenditures:

•Prior to the end of each calendar month, submit to the BNA Treasurer one itemized request for any reimbursements
•Submit a receipt for each garden expenditure
•Distribute reimbursements to individual gardeners. After review and approval by the board (first Tuesday of each month), a reimbursement check will be cut payable to the garden accountant, who will then be responsible for distributing funds to those who paid for expenditures.
•Attend BNA Board meetings as requested

2) The budget for garden expenditures will be the total of the garden fees collected for the 2020 season.

•Assuming all plots are claimed at full fee the 2020 budget is 28 plots x $30 = $840 •Plot fees are non-refundable •The board recommends a sliding-scale model for collecting fees based on need, potentially to be covered by more affluent gardeners. •Any fees collected from gardeners taking over forfeited plots or decreased by sliding scale adjustments will change the total budget. •It is up to garden management to decide how to best utilize available funds within the parameters of these policies.

3) Insurance for the 2020 garden year will be covered by an existing grant to the Avesta garden, a separate garden/greenspace activity of the BNA.

Board Liaison

The Board liaison will communicate with the BNA Board of directors in matters regarding the garden. The liaison will:

•Maintain and share with the Board an updated contact list including plot number, physical address, email and phone numbers of all gardeners.
•Submit to the Board a written monthly report on operations which will include the maintenance schedule, activities and issues in the garden
•Attend board meetings or communicate in other ways as requested.

The goal of these policies is to ensure that the garden enhances the Bayside neighborhood and provides a well-managed and inviting greenspace for all who utilize it. Please feel free to contact me at with any questions.

Sarah Michniewicz
President, Bayside Neighborhood Association

BNA Shelter Policy Resolution Support Letter to the City Council

The 16-member Board of the BNA voted unanimously to approve this letter of support for the Shelter Policy Resolution that paves the way for a new homeless services center to replace the Oxford Street Shelter

To Members of the Portland City Council,

Portland’s current model of aiding the homeless with services strewn haphazardly over several blocks becomes more outmoded, ineffective, inhumane and unsustainable with each passing day. It does not reflect current federally endorsed best practices or what Portland is capable of achieving. For Portland to effectively support those experiencing homelessness the City must immediately begin design and construction of a modern homeless services center at the approved site in Riverton.  

Therefore the Bayside Neighborhood Association supports the Resolution Outlining Policy Goals For The City of Portland’s Single-Adult Shelter Facility as passed unanimously by the Health and Human Services Committee. The resolution reflects years of work, education, dedication and a determination to not repeat mistakes of the past. We ask you to vote passage on this resolution when it comes before you.

We further urge you to reject substantive amendments (such as 5, 8, 9 &12) that have been proposed by Councilor Kim Cook on the basis that they would:

  • Distort the purpose, scope and impact of the original resolution
  • Indefinitely delay the replacement of the Oxford Street Shelter (8)
  • Needlessly perpetuate the ever-worsening community crisis that has been created by operating out of the current failing facility (8)
  • Fail to provide an appropriate number of beds and level of service to achieve the primary goal of adequately sheltering those in need and improving the way Portland addresses homelessness (8 ,9, 12)
  • Result in a facility that is over capacity and ineffective as soon as it opens thereby replicating the same problems it was built to solve (8, 9)
  • Continue to unnecessarily strain the City’s public health and safety resources by failing to adequately support vulnerable populations
  • Shift Portland’s focus from dealing with the immediate crisis to imagining a shelter network for the entire state (5)
  • Distance the city from the daily reality of shelter operations and the impacts they may be having on the surrounding neighborhood (15)
  • Worsen the already unsustainable pressure on the Bayside neighborhood 

The express intention of the resolution is to formalize guidance thus paving the way for Portland to enter the modern era of homeless services. Councilor Cook’s wholesale alteration of Item 8 and elimination of Item 9 eviscerate those intentions and instead propose that forces beyond the City’s control continue to shape Portland’s destiny.  

Efforts to garner statewide support are vitally important but do not excuse the City from taking  immediate and decisive action. Failure to do so will leave the City in the unfortunate position of having to defend its choice to allow an acknowledged community crisis and public nuisance to continue unabated. This is not like the paid sick leave initiative, where the City could reasonably defer action because the state was poised to act. There is no magical solution in the offing, and the stakes are too high to put off this decision any longer.

The original resolution and new homeless services center model, Shelter 2.0, will position Portland as a leader in effective, efficient delivery of services via federally endorsed best practices. It will allow us to become an example to follow instead of a cautionary tale. Most important, this facility will give shelter staff breathing room and resources to do their best work so clients have the dignity and support they need to quickly transition out of homelessness and into permanent housing.

The deficiencies of the existing city shelter were obvious twenty years ago, yet action was not taken. We are now living the consequences of allowing distortions, objections, assumptions and projected fears to drive the narrative about homelessness and prevent progress. This council has the rare opportunity to memorialize its tenure with a truly transformative decision.

 We ask you to respect the expertise, research, and documented history of the process that has brought us to this point. We strenuously urge you to reject any amendment, alteration, or suggestion that delays the design and construction of the Riverton homeless services center, downgrades its capacity or compromises its mission. We ask you to choose a legacy of leadership. 

Building the homeless services center in Riverton, based on policy guidance in the resolution before you, is the next step toward equity for all citizens and neighborhoods in Portland. The Board of the Bayside Neighborhood Association asks you to take that step, and the next, and the next until we enter the future through the doors of the new homeless services center in Riverton.


Sarah Michniewicz
President, Bayside Neighborhood Association


The game of concentration

What do you think you know?

One of the persistent narratives about the quest to site a new 150 bed homeless services center to replace Portland’s city-run Oxford Street Shelter is that it will overwhelm any neighborhood in its vicinity. This fear is based on assumptions about what 150 homeless people accessing services in one area looks like. Those assumptions are in turn based on the similar 154 person capacity of the Oxford Street Shelter and misunderstandings about the level of disorder around the social service cluster in Bayside.

Most of that disorder is not centered around the Oxford Street Shelter, on Oxford Street. It’s concentrated around the privately-run non-profit Preble Street Resource Center and soup kitchen two blocks away on Preble Street. Well, okay, why does that area look like a chaos factory that no one would want in their neighborhood? 154 shelter guests eat there, don’t they? Aren’t 154 people the cause of all the mayhem?

Not quite.

Within just a few blocks in Bayside there exists not only the city-run 154 bed (well, actually mat) Oxford Street Shelter; there are also two city-run 75 bed overflow spaces, a 151 bed city-run family shelter and warming center, a ~60 bed city-run family shelter overflow, Preble Street’s 24 bed teen shelter and a separate teen center, several rehab facilities housing well over 100 people, multiple sober houses, and many formerly-homeless neighborhood residents who use the Preble Street Resource Center and soup kitchen. There are literally hundreds of people, often well over 500 every day, coming and going from there. They are accessing meals, case work, medical care, rehab, general assistance, employment placement and many other services in and around Preble Street’s facility. Some people are there to take advantage of the chaos and prey on others. That’s a lot of vulnerable people to attract to one street corner.

And it’s a busy corner. Preble Street/Preble Street Extension is a major point of access to downtown Portland for commuters arriving from off-peninsula, Windham and Westbrook. 500-plus people coming and going from the Resource Center and Soup Kitchen is hard to miss. The scene looks messy and chaotic, and it is, because there are far more than just 154 shelter clients navigating a veritable campus of social service providers.

Not everything is what it seems

So what does the area around the Oxford Street Shelter actually look like? That depends on when you started tuning in. In its early days, it wasn’t too bad. Busy, but mostly manageable. When numbers went higher but the building stayed the same, things started getting hectic. When the homeless population continued to surge, things got out of control. At that time it was only an overnight shelter and guests were required to leave in the early morning.

With nowhere to store belongings at the shelter, folks would pack up, put everything on their backs and head out for breakfast; then to work, or to appointments, or to… nowhere. With zero buffer from the surrounding neighborhood, they had to move out into the exposed courtyard, or onto the sidewalks of the abutting streets, or sometimes into neighbors’ yards. Some folks had nothing to do. Many had nowhere to just be, especially as Preble Street scaled back their hours in recent years.

Now that the Oxford Street Shelter operates 24/7 and guests can stay on premises if desired, the area around it is relatively calm compared to the chaos around the Resource Center and soup kitchen. City security staff patrol the blocks around the shelter to monitor activity, calm disorder, guide people to where they need to be and away from where they don’t. Evenings can still be unruly because there isn’t adequate space inside to check people in efficiently; the building is just too small and cramped. And the many homes in the immediate vicinity–11 are within 200 feet–are still disproportionately impacted.

But in the past two years the city installed outdoor storage so people don’t have to resort to tucking their belongings away around the neighborhood where they are likely to be ransacked or stolen. Outdoor bathrooms were added to give guests who were eliminating in public a better option. Staff picks up trash around the block several times a day. There’s a Shelter Hotline for neighbors to call if they have any questions or concerns. And shelter staff works incredibly hard to help and house clients while building and maintaining respectful relationships with neighbors.

In short, the city has voluntarily made many improvements to the existing space, improvements that are required of the new center. The chaos is minimized as best it can be given the incredible limitations of the surrounding environment.

You can’t get there from here

So why doesn’t the rest of the city seem to know this? Location, location, location. On foot, the Oxford Street Shelter is a straight shot, just two blocks from Preble Street, divided by Elm Street. But by vehicle it’s tucked away. Oxford Street is one way but goes in opposite directions where it intersects with Elm Street, so from Preble Street you just can’t get there from here, not without going around the block. And only residents and shelter employees have much reason to do that.

The Oxford Street Shelter sits at the intersection of Oxford and yet another one-way street, Cedar. About thirty years ago people who were homeless in Portland were plunked down in the middle of what was then a dense residential area, but many houses near the shelter were systematically demolished as parking lots crept in. Destinations to draw in the rest of the city’s residents and visitors dwindled as social service providers multiplied. The balance shifted.

The shelter eventually became a remote island in a social service archipelago surrounded by a stormy sea. For the rest of Portland it was out-of-sight, out-of-mind. The number of people seeking shelter increased. If the rest of the city noticed anything, they noticed the much more obvious activity concentrated around Preble Street’s facilities. They noticed the impact of around 529 vulnerable people, not 154. And then they looked the other way. Things were allowed to fester.

But neighbors kept speaking up. City leaders began to step up. The current city manager and dedicated staff have spent the past two years making changes, refining and improving, implementing the practices that can make a shelter a good neighbor. Yet only the immediate abutters seem to realize that the 154 bed Oxford Street Shelter has become a better neighbor despite years of neglect and tremendous odds.

Where do we go now?

Is it enough? Not by a long shot. As long as the Oxford Street Shelter is located in a labyrinth, struggling to function in an outdated, overrun, leased converted apartment building/auto garage, with no kitchen, laundry facilities, or space to provide partner services, programming, or adequate space to be, it will fail to achieve its goals. As long as guests have to battle crowds and chaos just to eat a meal or get case work and medical help, the system is failing them. As long as one neighborhood is carrying almost all of the weight for the entire city, most of Southern Maine, and places far beyond, everyone is failing Bayside.

Homelessness is a big, tangled, difficult problem, but this part is easy: what you see is not what will be. 154 is not the same as 529. The Oxford Street Shelter is not the same as Preble Street. And a modern homeless services center is different than anything Portland has seen before.

So let’s start concentrating on building a better future.